We want to ensure you’ve always got peace of mind that your
purchases are ethical and sustainable when shopping with Ethical
That’s why the very first thing we do before partnering with any seller is vet their business. This means we’ll review their manufacturing process, their values, their product ingredients/materials, their business transparency and more.
Not only that, we also ask our sellers to fill out a detailed questionnaire when first joining Ethical State. This helps us check that their values match ours, meaning that we can keep bringing you ethical and sustainable businesses that we love, and we know you will too!
We do the very best we can to ensure all our sellers uphold their agreement of being an ethical and eco-friendly business.
As we are an online marketplace, Ethical State do not store or
manufacture products. Each seller is therefore responsible for
delivering their product directly to you.
Please note: some products are handmade or made to order, which may effect the delivery time.
We offer a 14 days returns policy from when your product is
If you’d like to make a return, simply drop us an email at firstname.lastname@example.org and we’ll take care of the rest.
Please click here if you would like to know more.
Delivery times vary depending on the product type, size and
Every seller has an estimated delivery date on each product page – we recommend giving your delivery a few more days to account for any backlog.
Please contact us immediately on email@example.com if your order has not arrived 10 days after dispatch.
In some cases we can ship internationally. Contact us on firstname.lastname@example.org to see if your favourite seller can ship to your country!
Our payment process is completely secure and enables you to use any
MasterCard, Visa or Paypal account to pay for your order.
Your payment details are not stored on our site and are data protected, making it easy to shop safely and worry-free.
If your order is wrong or your product is damage, please contact email@example.com so that we resolve your issue promptly.
Transparency is important, especially when it comes to packaging.
Every product sold on the site will have information on what is used to package and deliver your product(s) on the product page.
We’re always looking for more sustainable brands to work with!
Simply click here to become a seller.
We’re sure you understand that we want to give our customers the
peace of mind that every seller on Ethical State is ethical and
To ensure a transparent and convenient solution to ethical shopping, we vet our sellers to check they meet our standards of sustainability and ethical operation.
Once your business has been successfully vetted by our team, you should be approved as a verified Ethical State seller within 48 hours of your original request.
Ethical shopping is all about embracing brands that champion their
distinctive values every step of the way.
With that in mind, we’ll look into many aspects of your business – from your products and processes to your transparency and values. Once we have reviewed your business externally, we’ll also ask you to fill out a questionnaire with any other relevant information we might need.
Do you support small businesses?
This will help us ensure your brand meets our expectations and requirements as an authentic and trusted ethical brand.
We work with businesses of all sizes, but we’re always extremely
keen to support small businesses whenever we can!
So if you’re a small ethical business, please get in touch. We like to do everything we can to give smaller voices that platform to shout louder about all the amazing ethical products you have to offer!
Don’t worry, the Ethical State team are here to help. Simply contact firstname.lastname@example.org with your name, company name, email and we will unlock your account.
Absolutely! Simply email email@example.com and we will help set-up your personal store.
You will always find your login portal at the header of the website. We recommend bookmarking this page in your browser for ease.